Xendurance and its affiliates and subsidiaries are aware of and responsive to your concerns regarding how information about you is collected, used and shared when you visit the Xendurance Europe website. Xendurance is committed to protecting the privacy of customers of Xendurance’s products and services.
Xendurance may collect login, address, demographic, credit card information and bank information when users perform the following actions on this website:- Create an account
- Place an order
- Subscribe to a newsletter
- Request information, written or verbal
- Request feedback or support
Information is also gathered on how users navigate through this website by using standard statistical data and programmes in order to recommend products that may benefit users.
HOW WE USE COLLECTED INFORMATION
The information collected from users allows Xendurance to:- Send orders and information
- Receive payment for products and services
- Contact users regarding orders
- Send catalogues, newsletters, or other promotional offers
- Email order information, newsletters, or other promotional offers
- Assist users or provide feedback for products and services
- Improve products and services
- Enhance and personalise your shopping experience
USE AND DISCLOSURE INFORMATION
You acknowledge and agree that Xendurance has the right to use Personal Information and General Information and any other information that Xendurance collects from or about you through www.xendurance.eu., except as otherwise explained herein, unless Xendurance has your consent, or is required (or permitted) by law, Xendurance will not share your Information with any unaffiliated entity.
Xendurance may contract with other companies to provide certain services, including credit card processing, bank transfers, shipping, e-mail distribution, market research, and promotion management. Xendurance will provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Xendurance.
On rare occasions, Xendurance may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Xendurance may also share information with companies assisting in fraud protection or investigation. Xendurance does not provide information to these agencies or companies for marketing or commercial purposes.
This site may contain outside links causing users to navigate away from the site. Xendurance is not responsible for the privacy practices or the content of such websites.
COOKIES AND IP ADDRESSES
Cookies are used to enhance and personalise your online shopping experience, so that information you receive is more relevant. Cookies are used for items such as, keeping track of products in your shopping cart and monitoring how users navigate through the site.
Your IP address is your computer’s unique “address” on the Internet. It is used to route web pages and your email to your computer. This website logs IP addresses for system administration purposes. IP addresses are used to help diagnose problems with Xendurance’s server, and to administer this website. IP addresses are logged to track a user’s session. This gives Xendurance an idea of which parts of the site users are visiting. Xendurance does not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous unless you are logged in or have supplied Xendurance with your personal information.